Privacy Policy

PRIVACY POLICY

Last Updated: March 31, 2026

Mother Ramona ("we," "us," or "our") operates motherramona.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and purchase our services.

Please read this Privacy Policy carefully. By using the Site, you consent to the practices described in this policy.

INFORMATION WE COLLECT

Personal Information You Provide

When you purchase a reading or contact us, we may collect:

  • Full name
  • Email address
  • Date of birth
  • Billing information (processed securely through Shopify Payments)
  • Questions and personal details you submit for your reading
  • Names of individuals connected to your reading (if provided)
  • Any additional information you choose to share

Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on pages
  • Referring website
  • Location data (country/region)

This information is collected through cookies, pixels, and similar tracking technologies.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Prepare and deliver your personalized spiritual reading
  • Process your payment
  • Send your reading to your email
  • Respond to your follow-up questions
  • Send transactional emails (order confirmations, delivery notifications)
  • Improve our Site and services
  • Comply with legal obligations
  • Prevent fraud

We will never use your personal reading information for any purpose other than preparing your reading. Your questions, birth date, and personal details shared for readings are treated with complete confidentiality.

HOW WE PROTECT YOUR INFORMATION

We implement appropriate security measures to protect your personal information, including:

  • SSL encryption on all pages
  • Secure payment processing through Shopify Payments
  • Limited access to personal information
  • Secure storage of reading-related data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

  • Service Providers: Third parties who help us operate our business (payment processors, email service providers, hosting). These providers only have access to information necessary to perform their functions and are obligated to protect your data.

  • Legal Requirements: If required by law, court order, or governmental authority.

  • Business Transfers: In connection with a merger, sale, or acquisition of our business.

COOKIES AND TRACKING

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our Site
  • Improve your experience
  • Analyze Site traffic

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

Third-Party Services

Our Site may use:

  • Shopify (e-commerce platform)
  • Google Analytics (traffic analysis)
  • Meta Pixel (advertising)

These services may collect information according to their own privacy policies.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent

To exercise these rights, contact us at [INSERT EMAIL ADDRESS].

EMAIL COMMUNICATIONS

When you make a purchase, you will receive:

  • Order confirmation
  • Reading delivery
  • Follow-up question responses

We may also send occasional promotional emails. You can unsubscribe at any time by clicking the unsubscribe link in any email.

CHILDREN'S PRIVACY

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

DATA RETENTION

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Reading-related information may be retained to provide follow-up support and for our records.

INTERNATIONAL USERS

Our Site is operated in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from your country.

CALIFORNIA RESIDENTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. Contact us to exercise these rights.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

CONTACT US

If you have questions about this Privacy Policy, please contact us at:

Mother Ramona Website: motherramona.com Contact form: https://motherramona.com/pages/contact

This Privacy Policy is provided for informational purposes. For legal advice, consult a qualified attorney.